Terms and Conditions

Effective January 1, 2026

Cornerstone Tacoma Concrete, tacomawaconcrete.com, info@tacomawaconcrete.com

Agreeing to these terms

These terms cover your use of the Cornerstone Tacoma Concrete website and any estimate or work you ask us for through it. By using the site, calling us or sending the contact form, you agree to them. If you don't agree, please don't use the site.

Cornerstone Tacoma Concrete is a concrete contractor based in Tacoma, WA. When these terms say "we" or "us", they mean Cornerstone Tacoma Concrete and our crew. When they say "you", they mean the person using the site or hiring us.

What we do and what the site is for

We build and repair concrete flatwork, which means driveways, patios, sidewalks and other slabs on the ground. We also do steps, retaining walls, footings, foundations, floors and related concrete work. You can see the full list on our home page and read more about how we work on our About page.

The descriptions on this site are general information to help you plan. They aren't a promise that a given method, finish or timeline fits your property, because that depends on what we find when we come out and look at the ground, the drainage and the old concrete.

Estimates and pricing

We give free in-person estimates with no obligation to hire us. An estimate is based on what we can see on the visit, the size of the job, the work needed to prepare the subgrade, which is the ground the slab sits on, the finish you choose and access to the site.

Your price is set in a written estimate or contract, not on this website. If we find conditions on the job that the estimate couldn't account for, such as soft or wet soil, buried debris or old concrete thicker than expected, we'll stop and talk with you about the change and its cost before we do the extra work.

Scheduling, weather and cancellation

We'll agree on a start date with you, but concrete depends on the weather, so heavy rain, freezing temperatures or extreme heat can push a pour back to protect the quality of the slab. We'll let you know as soon as we see a delay coming and set a new date with you.

If you need to cancel or reschedule, please tell us as early as you can by calling (253) 354-0081 or using our Contact page. Once materials are ordered or work has started, your written contract decides what you owe for materials and labor already committed.

Payment

Payment amounts, any deposit and due dates are set out in your written estimate or contract. Unless that document says otherwise, the balance is due when the work is complete.

If a payment is late, we may pause further work until it's settled, and we may use the remedies Washington law allows a contractor to collect what is owed.

Our guarantee and what it doesn't cover

We stand behind our work and want you satisfied with every job. The specific terms of any guarantee on your project are the ones in your written contract, and those terms control over anything on this website.

Concrete is a natural material, so small hairline cracks, slight color differences and minor surface variation can happen even on a well-built slab. We cut control joints, which are planned grooves that give the slab a place to crack neatly, to steer that cracking, but they can't prevent it entirely.

Our guarantee doesn't cover damage from things outside our control, including heavy loads the slab wasn't built for, driving or walking on it before curing is finished, de-icing salts, tree roots, ground movement, poor drainage you didn't let us fix, or repairs made by someone else. Apart from what your written contract states, the website and its content are provided as they are, without other warranties.

Limits on our liability

To the extent the law allows, Cornerstone Tacoma Concrete isn't responsible for indirect or consequential losses, such as lost use of a driveway, lost income or damage caused by delays we couldn't control. Our total responsibility for any claim related to a job is limited to the amount you paid us for that job.

We aren't responsible for problems caused by using information on this website without an on-site estimate, or for the content of any outside website the site links to. Nothing in these terms limits any right you have that Washington law says can't be limited.

If we disagree

If something about your job isn't right, call us at (253) 354-0081 first, because most issues get settled faster by talking them through on site. We're available 7 AM to 10 PM, Monday through Sunday.

If we can't resolve it together, either of us may bring the matter in the courts serving Pierce County, Washington.

Governing law

These terms, and any work we do for you, are governed by the laws of the State of Washington.

Changes to these terms

We may update these terms from time to time, and the version posted on this page is the one in effect. The terms in a signed contract for your job stay as they were when you signed it.

If you have a question about these terms, reach us through our Contact page or call (253) 354-0081.